Is Ved Enterprises an authorised Dell and Lenovo service center?
Yes, Ved Enterprises is a brand authorised service center for Dell and Lenovo laptops in Shivajinagar, Pune, listed on the Dell website. We handle both in-warranty and out-of-warranty repairs for laptops, desktops, keyboards, mice and monitors.
Where is Ved Enterprises located in Pune?
We are located at Shreenath Plaza, C-31, C Wing, 1st Floor, near Dnyaneshwar Paduka Chowk on FC Road / Modern Engineering College Road, Sud Nagar, Shivajinagar, Pune 411005.
How long does a laptop repair take?
Turnaround time depends on the issue. Many customers report common issues like booting, OS or fan problems resolved within 30 minutes to a few hours, while parts replacement under warranty is often completed within 1 day. More complex repairs like water damage may take up to 72 hours.
Do you use genuine parts?
Yes, customers consistently note that we use 100% original parts and provide honest advice without unnecessary costs. As an authorised center, genuine components ensure your laptop's reliability and warranty validity.
Do you repair in-warranty laptops free of charge?
For laptops covered under valid warranty, eligible repairs and part replacements such as keyboard, adaptor or monitor are carried out without charges per the manufacturer's warranty terms. Bring your invoice and warranty details for verification.
Can you repair laptops that other shops couldn't fix?
Yes. Several customers have brought laptops that other repair shops failed to resolve, and our technicians, led by experienced staff like Mr. Sharad, fixed them quickly and reliably.
Do you handle water damage and motherboard issues?
Yes, we handle water damage recovery, motherboard repairs, screen replacements and more. Our team keeps you updated throughout the repair process.
What are your busiest times?
Customers mention Monday afternoons can be busy. It's best to visit earlier in the day or call ahead to check status and timing.
